Patna: Now railway passengers can report about their missing or stolen cellphones either by dialling 139 or on Central Equipment Identity Register (CEIR) portal, managed by department of telecommunications (DoT), according to ECR’s chief public relations officer (CPRO) Saraswati Chandra. The CEIR portal is a centralised system designed to track and block stolen or missing cellphones. Besides, a special team of Railway Protection Force (RPF) will help the passengers, who lost their cellphones in trains or on the railway premises, in recovering their gadgets. The railways has announced this new initiative in collaboration with the DoT to combat the growing issue of cellphone thefts on trains and railway premises. The RPF personnel have been tasked to monitor and investigate such cases actively. The collaboration between the railways and DoT is expected to enhance the overall security measures, the CPRO says. The new initiative is expected to create greater awareness among the passengers about the importance of reporting such incidents immediately with the concerned department, he adds. According to sources, of late, the railways registered the maximum number of cellphone theft cases during the Kumbh Mela, when stations like Patna Junction, Ara, Buxar, DDU, Gaya, Darbhanga, Samastipur and Barauni remained vulnerable places.
