Patna: UPI services experienced a major disruption across Bihar on Saturday, causing widespread issues with digital payments and hit the local businesses. Users encountered difficulties while attempting to complete transactions through popular payment applications. Yash Kumar, a resident of Hanuman Nagar, said he had bought the groceries in bulk from a shopping mart, but when he tried to make payment through a mobile app, it failed. “I tried for five minutes but when it was not done, I contacted the bank and got to know about the disruption in UPI service,” he said. The local businesses also suffered losses as the payment method was down. Nishant Singh, who runs a grocery store, said most of his customers left due to problems in payment services. Binod Kumar, a jeweller and president of Patliputra Sarafa Sangh, said they suffered a loss of up to Rs 3 lakh as his three customers left. “They locked the gold price for today. If the price of gold increases tomorrow, we will suffer additional losses. In Patna, the jewellers might have suffered the loss of crores of rupees as more than 80% payment for jewelry purchase is being made by UPI,” he said.
